The most important lesson I’ve learned about design thinking that’s helped me appreciate its real value.

Haya Gaviola is a Sr. UX/UI Designer at a major online payment service provider. She spends her days creating and tweaking experiences that impact millions of people’s financial transactions.

First impressions are lasting, especially when they cost time, money, and reputation.

In our last discussion we talked about the #1 design sprint question we hear — “What happens after a design sprint?”

When Mentorina, a start-up based in Montreal, came knocking on our door (by which I mean they gave us a call) to discuss an adaptive learning platform, I was excited. Both of my kids go to public school, a fact that gives me countless headaches.