How to start your meetings, workshops, and conversations with intention.

Rumbling with discomfort to discover my most meaningful work as a facilitator.

Over the years of refining our Problem Framing process, we’ve heard lots of great questions that helped us shape our approach. Here, we summarize the best & most repeated questions we’ve heard.

As designers and innovators, why are we so quick to practice empathy & compassion with our users but not our fellow team members? The real work required to generate results from innovation programs starts with the relationships we nurture inside our teams.

Stories, tools, and resources for facilitators and innovation teams hoping to begin running remote design sprints. Plus, a new option to review with your team.

My story of discovering, first-hand, how important psychological safety is to teams using design thinking and design sprints to spur innovation. And some simple techniques for you to consider in your next sprint.

After nearly 3 years of training individuals, teams, and organizations on design sprints, 1 thing I’ve learned is that you can never create and gather enough materials to share with people who are hungry to learn. And so today I come bearing gifts.

The most important lesson I’ve learned about design thinking that’s helped me appreciate its real value.

Instead of writing a recap, I decided to share a story about my personal relationship with design sprints and how the conference provided me with validation, clarity, pride, and inspiration for the journey I’ve been on over the past few years… plus a few pics :)

Head’s up! We just launched our brand new Problem Framing Toolkit — a comprehensive kit containing all of our training and do-it-yourself tools & templates to equip you to facilitate your own problem framing workshop!

In this article, we’re going to walk through Step 3 by getting familiar with the overall user experience surrounding this problem.

In Part 1 of this series, we covered Step 1 of 5 — Problem Discovery — of our Problem Framing process. In Part 2, we’ll cover Step 2: Business Context.

A walkthrough of the design thinking process we use inside New Haircut to discover, prioritize, and humanize critical business opportunities. It’s our go-to practice we use prior to running a design sprint.

How to successfully introduce and implement sprints inside corporate environments.

Agile was never meant to be the silver bullet that consultants claim it to be or that which revenue-obsessed executives bet the farm on.

Three things product leaders can do to evolve from endless discussions about changing priorities and # of shipped features, to building better products in less time that the entire team is proud of.

13 things you can do to get senior leadership to say yes to design sprints…and subsequently make yourself one of the most highly sought after resources in your company.

One of our most liked and shared articles from last year, attempted to answer the most popular question we hear when helping teams run design sprints — “What happens before a design sprint?”

How to spend 1 day getting your team aligned around a big, important problem, before plunging into prototypes and MVPs.